At Mobile Car Body Repairs London (trading as Car Cosmetics), we use cookies and similar technologies on our website mobilecarbodyrepairslondon.co.uk to enhance your experience, analyze usage, and provide personalized content related to our mobile repair services (e.g., quotes for bumper fixes or dent removals). This Cookie Policy explains what cookies are, how we use them, and your choices. It should be read alongside our Privacy Policy.
We comply with UK data protection laws, including GDPR and the Privacy and Electronic Communications Regulations (PECR). By using our site, you consent to our use of cookies as described, unless you opt out.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, phone, or tablet) when you visit a website. They help sites remember preferences, track visits, and improve functionality. Similar technologies include pixels, web beacons, and local storage.
Cookies can be:
- Session Cookies: Temporary, deleted when you close your browser.
- Persistent Cookies: Remain until expired or deleted.
- First-Party Cookies: Set by our site.
- Third-Party Cookies: Set by external services (e.g., analytics providers).
2. Types of Cookies We Use
We categorize cookies based on purpose:
- Essential Cookies: Necessary for the site to function. Examples:
- Remembering your cookie preferences.
- Enabling secure forms for quote requests on repairs. These cannot be disabled and do not require consent.
- Analytics Cookies: Help us understand site usage to improve it. Examples:
- Google Analytics: Tracks visits, popular pages (e.g., “Mobile Scratch Repairs”), and traffic sources. Data is anonymized where possible.
- This helps us optimize content for London users searching for car body services.
- Functional Cookies: Enhance usability. Examples:
- Remembering your location preferences for service area info.
- Enabling chat or form features if added later.
- Marketing Cookies: Used for targeted ads. Examples:
- If we run remarketing (e.g., via Google Ads), to show repair offers to past visitors. These are optional and require your consent.
We do not use cookies for profiling or selling data.
3. Third-Party Cookies
Some cookies come from trusted partners:
- Google Analytics: For site performance (see Google’s privacy policy).
- If you embed maps or videos (e.g., repair demos), they may set cookies—review their policies.
4. How to Manage Cookies
You control cookies via:
- Our Cookie Banner: On first visit, accept or reject non-essential cookies.
- Browser Settings: Most browsers (e.g., Chrome, Firefox) let you block or delete cookies. Instructions:
- Chrome: Settings > Privacy and security > Cookies.
- Note: Blocking essential cookies may affect site functionality, like submitting repair inquiries.
- Opt-Out Tools: For analytics, use Google’s opt-out browser add-on.
- To withdraw consent, clear cookies and revisit the site.
5. Data Collected and Retention
Cookies may collect anonymized data like IP addresses or device info. Retention varies: session cookies delete immediately; analytics cookies last up to 2 years. See our Privacy Policy for more on data handling.
6. Changes to This Policy
We may update this policy—changes will be posted here with the new date. Check back periodically.
7. Contact Us
For questions about cookies, contact: Mobile Car Body Repairs London [Your Address, e.g., London, UK] Email: [info@mobilecarbodyrepairslondon.co.uk] Phone: [Your Phone Number]